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We, ANZCO Foods Limited and the other members of the ANZCO group (together ANZCO or we, us, our), take our obligations regarding personal information seriously.
Personal information is any information about an individual that allows an individual to be identified.
As someone who deals with us and provides us with personal information, you agree to be bound by this policy.
In order to provide products and services to the best of our ability, we collect a range of information from different people. We may collect and hold personal information about:
If you are a current or prospective customer of ANZCO, we may collect:
If you are a current or prospective farmer or producer supplying livestock to ANZCO, or a current or prospective supplier to ANZCO, we may collect:
We may collect other personal information from time to time. We will only collect information where needed for us to deliver our products or services or where required by law.
We may also collect personal information through surveillance footage (for safety and security purposes).
The personal information that we collect from you is held in accordance with the Act (in particular, the Privacy Principles contained in the Act).
Providing the above information is generally optional for you. However, if you do not provide information to us when requested, we may not be able to provide products and services.
We may collect the personal information you provide us in a variety of ways. We will generally collect personal information from you directly, including through the following means:
We may also collect your personal information from third parties where you have authorised this, this is permitted by law, or where the information is publically available. This may include information from:
We may store the above information for possible future communications relevant to the purpose of collection.
If you have provided us with information about another person, you must have that person’s permission to do so. As part of this you need to comply with your obligations under the Act. For example, you may need to tell that other person that you have done so, that they have a right to access their information and that we will handle their personal information in accordance with this policy.
We may use the personal information we collect from you for a number of purposes connected with our business. These include the following.
In general we may use your personal information:
If you are a current or prospective customer of ANZCO, we may use your personal information:
If you are a current or prospective farmer or producer supplying livestock to ANZCO, or a current or prospective supplier to ANZCO, we may use your personal information:
We may use surveillance footage, if required, for detecting and deterring inappropriate or criminal behaviour at our premises, and monitoring the safety and security of our customers, suppliers, staff and property.
We may also use your information in an anonymised aggregated form, to carry out analysis of our products, services and customer interactions.
We want you to know that any information you supply to us may be shared with and used by the following, where relevant to them:
A customer may request farmer/producer information from ANZCO for audits and/or supply chain traceability. While ANZCO acknowledges that many customers see this as important, ANZCO does not provide personal information about farmers/producers to customers, other than in limited circumstances we consider necessary and with the farmer’s/producer’s consent, or as required under law or to assess market eligibility criteria.
One exception to this is the provision of individual randomly selected Animal Status Declaration (ASD) forms to initiate a supply chain trace back to prepare for an audit of ANZCO’s quality assurance systems. These forms are provided on an anonymised basis except in exceptional circumstances.
During site visits and/or audits, customers have the right to inspect ANZCO’s information about farmers/producers to ensure it is being collected accurately.
We will not share your information with third parties, except as outlined in this policy, or where you have authorised that disclosure.
Your information may be hosted with a third party service provider. Our agreements with them prohibit the information that we collect from you being used by them in a way that we have not authorised.
We may from time to time transfer personal information to third parties outlined above who are located outside New Zealand. If we do so, we will ensure your personal information will be protected by comparable safeguards to those in New Zealand law. If your personal information will not be protected by comparable safeguards to those in New Zealand law, we will tell you that this is the case, and only transfer your personal information with your consent.
We may record and store personal information we collect from you. We take reasonable steps to ensure your personal information is stored securely and is protected from misuse, loss and unauthorised access, modification or disclosure. This includes storing electronic data on servers located in secure premises, firewall and antivirus protection, data encryption and secure passwords and login processes (including multi factor authentication).
We cannot promise that your personal information will be completely free from access by an unauthorised person (e.g. a hacker). However, we use reasonable safeguards to minimise the risk of this occurring.
If a privacy breach occurs which has caused or may cause serious harm to you, we will notify you of this as soon as practicable either directly or, if that is not reasonably practicable, by public notice.
We may store your personal information using a third party service provider (including providers outside New Zealand) and so your personal information may be held outside New Zealand. These providers are specialists in the areas of data storage and protection and are therefore well-placed to maintain systems that protect your information.
We keep personal information only for as long as it is needed and will take reasonable steps to securely destroy or delete personal information where it is no longer required. Personal information may continue to be stored in a backup computer system and we may be required by law to retain certain personal information.
We take reasonable steps to keep your personal information accurate, complete and up-to-date.
Aside from some circumstances set out in the Act, you have a right to access and correct the personal information we hold about you. To do so, please mail or email our Privacy Officer at the following address or email address:
ANZCO Foods Limited
PO Box 39145
In some cases, there may be a charge associated with providing copies of your personal information to you. If so, we will let you know before sending your information to you.
Links to third party sites
We may change this policy at any time and notify you by posting an updated version of the policy on our website. Any change applies from the date we post it on our website.
Updated September 2020.